Shipping policy
Shipping Policy
Thank you for shopping with us. We are committed to delivering your orders quickly and safely.
Order Processing
-
Orders are processed within 1–2 business days after confirmation.
-
Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Time
-
Standard delivery usually takes 3–7 business days, depending on your location.
-
Delivery times may vary during holidays, sales, or due to unforeseen circumstances.
Shipping Charges
-
Shipping charges, if applicable, will be displayed at checkout before payment.
-
Cash on Delivery (COD) orders are subject to an additional ₹99 COD fee.
Order Tracking
-
Once your order is shipped, you will receive tracking details via email, SMS, or WhatsApp (if applicable).
Delivery Issues
-
Please ensure your shipping address and contact information are correct.
-
We are not responsible for delays caused by incorrect address details, courier issues, weather conditions, or other factors beyond our control.
Undelivered Orders
-
If a package is returned due to an incorrect address, refusal to accept delivery, or repeated failed delivery attempts, additional shipping charges may apply for reshipment.
Contact Us
If you have any questions regarding shipping or your order status, please contact our customer support team. support@aurapulseaudio.shop